So an item was bought on ebay sent out the 13th and till this day it has not arrived. Item was sent first class but it was stated it would arrive 2-5 days by the post office. Confirmation number shows they (usps) received info and a scan in Jacksonville on the 17th but havent gotten recieved any info after that. Post office has been contacted but they were not helpful..Insurance was not offerd on auction so what now?