OK... Here's the skinny. I ordered the scarf... they lost the scarf somehow or it could still be in the store and they can't find it. The guy who packs up the stuff for them doesn't work for them anymore so they can't ask him where it went ... They insist they didn't sell it to anyone else. There are no more of this scarf anywhere. They are calling stores across the country. I'm sad. They are offering me a refund plus another $68 dollar item to replace it. Should I take it or insist that they find my scarf? I don't know what to do.... I really wanted that one.