The Carmens/Carmencitas, cashmere shawls....anything suede...are all delicate, and I treat them as such. I haven't used the Carmen I purchased because it was an oopsie purchase anyway, and I know if I hand it over to my mechanic, it'll come back looking the worse for wear. Certain items, regardless of the price, should probably be thought of as follies and disposable in the short term.
My major quality issue is with the silver jewelry/accessories. Like many other retailers, they've decreased the amount of detail in the pieces, but the prices are going up at the usual rates. My minor quality gripe is with some of the hemming I've seen on the shawls/scarves.