What is the return policy at LV boutiques? 14 days then store credit?

ellie1

Member
Oct 31, 2006
509
1
actually i have a receipt from Macy's LV store and stamp on the back of it, it states

LOUIS VUITTON RETURN POLICY
"Merchandise in saleable condition may be returned or exhanged within in 14 days of purchase at a Macy's store carrying Louis vuitton merchandise. Must have original proof of purchase."

That is what my receipt states.
 

bianca.tan

Certified LV Addict
Oct 30, 2006
699
0
Houston, TX
well i was able to return a pochette accesories during the 14 day period and they credited my debit card. it's probably because it wasn't used and still in the box. :yes:
 

gelbergirl

hubba hubba ;)
O.G.
Sep 23, 2006
9,680
1,899
NYC metro-area
yeah for the xmas holiday they kind of act like the 14 day policy is no big deal. . . they say: "well, it will be a credit and I've yet to find someone who can not find something from LV"

if you think it might be a return situation, buy closest to xmas as you can.

Otherwise, yes it is a 14 days, as long as it is still in sellable condition, really not used.
 

culgal

O.G.
Sep 15, 2006
978
11
What about after 14 days? Will they accept something back for store credit or an exchange if it's never been used? Or is that a big no no?
 

oahctrec

O.G.
Jan 10, 2006
2,943
26
So I am wondering right now too... what happens after 14 days at a regular store (not like Macys)? Store credit, or they can't help you at all (it's yours forever now)?
 

elizabethk

Workin' on my tan!
Jul 25, 2006
4,595
10
USA
Also, all that is correct above.
YOU MUST USE your credit by one year of issue, and this is completely adhered to, one day late and all your money is gone :cursing: .
 

qtpie4u34

Member
Dec 12, 2006
556
0
Refund within 14 days in your original form of payment, then store credit (valid for 1 year) after 14 days (and usually before 30 days) or exchange. Must have original sales receipt and items must not be used. (This was at an LV boutique)
 

twinkle.tink

Choose to be happy
O.G.
Sep 19, 2006
21,304
222
in a fairy house
^^^Yes....but, technically, they can refuse any return after 14 days, since that is their stated policy, but usully they will let you exchange or give you store credit after 14 days, but before 30.
 

qtpie4u34

Member
Dec 12, 2006
556
0
^^^Yes technically--like I said above they will usually give you a store credit or let you exchange if it within 30 days of purchase and your item cannot be used.