I need advice... I've never had a missing package before. I ordered from Eluxury, and the FedEx tracking says it was delivered yesterday, but I've looked all over, and I don't see the package. Normally, the driver tosses it over my back gate, and it's fine. I've never not gotten a package from FedEx. UPS once delivered a package a block away to a neighbor's house (such a hassle!). I called FedEx, and they have opened an "investigation" -- do I call Eluxury as well? How do they "investigate" when it's hard to prove I didn't get the package, and it's my word against the drivers? How do these things get resolved? The good thing is that it wasn't a very expensive item, only a couple of small gift things, but this is really scaring me off ordering online anymore.