but the buyer doesn't get it (or claims to have not received it)? they paid via paypal... thanks! (also, no insurance/tracking) thank you!
does paypal cover anything? also, what if i have the 'proof' that i sent it? does that matter?
Sorry this happened to you. No matter how small the item, I suggest that you always send it via priority mail with delivery confirmation. That way there isn't a chance that the buyer can say they didn't receive it even if they did. Sometimes you just really have to cover yourself.