So I had an item that closed Dec. 31. The winning bidder has 0 feedback, but unfortunately I hadn't stated in the auction that zero feedbacks need to contact me first. But I did state that payment must be received within four days of the auction's end.
It's now Jan. 8 and I haven't received payment. I had decided to be lenient because it was the holidays and perhaps the bidder had been on vacation. But since it's been over a week, I filed a nonpaying bidder dispute with eBay.
So what happens next? I don't understand eBay's fine print -- it says I can get my listing fees refunded if the bidder doesn't respond, but I didn't see how long I have to wait before I can get my fees back. And is that something done automatically after a certain amount of days or do I have to file something again?
And while I'm waiting for the dispute to clear, can I relist my item?
TIA!
It's now Jan. 8 and I haven't received payment. I had decided to be lenient because it was the holidays and perhaps the bidder had been on vacation. But since it's been over a week, I filed a nonpaying bidder dispute with eBay.
So what happens next? I don't understand eBay's fine print -- it says I can get my listing fees refunded if the bidder doesn't respond, but I didn't see how long I have to wait before I can get my fees back. And is that something done automatically after a certain amount of days or do I have to file something again?
And while I'm waiting for the dispute to clear, can I relist my item?
TIA!