I drove 45 mins to the nearest LV and bought the Artsy . I got it home inspected it only to find cracking on the top of the bag . I took it back the same day but they had no more . so I drove to another store 1hr 30 mins away . I got to choose from 3 . One wasnt lined up at all . One had a bummpy handle the 3rd was perfect . I drove home . I tried to wear the bag for the first time on Valentine's day and it sliced my thumb . Thier was a sharp piece of brass on one of the brass rings . So the next day I drove to my store where they had recieved 2 more . I inspected both like crazy and brought one home. I feel like a crazy lady returning this bag 2x . I just feel like it should be close to perfect . At least 3 rd time is a charm . I love it and can't wait for it to patina .. thanks for reading please tell me if you have had problems with a brand new never used artsy .