a very strict 10-day exchange only policy. If you don't exchange your bag, you can get store credit. After 10 days, you're pretty much screwed.
If you can help it, don't buy from BalNY if you are ambivalent about Bbags.
hey thanks! good to know. that's pretty strict
yep, it's pretty strict alright & they'll often tell you that you're only allowed 2 exchanges per lifetime ush:
I found out why their policy is so strict...it's because people who sell the fakes were buying the real thing, taking photos to use in their auctions and then returning the bags.
No of course they can do that buying from another store, but Balenciaga is trying to make it as hard as possible for the scammers -- unfortunately, nice folk like us have to suffer the consequences, too.