So, I bought a makeup remover from eBay. It stated new w/o box. Then I realized that I might be buying a tester (don't get me wrong, I don't mind about the tester, I just wanted to know whether the sticker can be removed). So I asked the seller and she responded "no it's a not a sample". Well, I received the product and it was 90% full. So I contacted the seller and she said to return it and she will refund everything +extra shipping. So, I explained to her that I'm away from home and it's not possible right now for me to pack and send everything back. I don't have the time either, I'm very busy. So I asked for a partial refund since a partial refund would be about the amount of the extra shipping she will have to pay anyway. I said that the product didn't look used but some probably spilled. So, after a few days, I didn't get a reply b/c she was on holiday. However, on that response she said "this is about the fifth time that you emailed me"! I felt sort of ticked off b/c i think it's very rude to say something like this to a buyer, not professional. So I told her that she was rude and reasoned w/ her that she should just give me partial refund since she would be spending about the same amount of money and it just makes sense to do that. Well, she responded back saying, "Geez...partial refund it is" I will ask my boss. Then, she said that boss said No. So I said I will let this go since I can reason with her and she's very rude saying Geez (I'm not her friend nor am I in sixth grade). If she wasn't rude I wouldn't have left a negative feedback. However, instead of feeling remorse, she backfired and left neg. feedback on mine calling me a newbie (yes, I made a new account cause I'm in clg now and usually I used my parents' account). So I decided to make a paypal claim NOT b/c I care about the money but it's about the principle you know. Well she responded in the paypal claim that "I'm going to be rude now. You just someone who wants free stuff". No.1, It's too late, she's always been rude to me. No.2, If I wanted free stuff, I would've asked for full refund and not return the product! What the heck! So I decided to let Paypal decide. Hopefully, she wil learn to be more professional. What do you guys think? I don't think I did anything wrong. What do you guys think? Thanks!