What do I do? Help with my cosmetic case

docswifey

O.G.
Oct 24, 2008
614
13
Oregon
I found out yesterday that my cosmetic case ripped on the side. I take care of my things and it just mostly sits inside my bag (I seldom re-touch my makeup when outside). I feel so sad to see it come apart like this. Is there anything I can do about this??

ImageUploadedByPurseForum1408749662.678408.jpg
 

papertiger

MOD
Moderator
Authenticator
O.G.
May 23, 2009
43,302
72,243
G-orgeous H-eaven
Before you do anything read up on your country's consumer legal rights so you are forearmed

Then, I would take it back to the store you bought it from. If no luck there contact Gucci CS. Do this all ASAP
 

docswifey

O.G.
Oct 24, 2008
614
13
Oregon
Thank you so much!
I thought this was a hopeless case and never thought of contacting Gucci. I bought it from an outlet store in another state.

I am in the US so hopefully I'll get a good cs from gucci.

I'll keep you posted!