I recently bought a bag from eBay, when I received it the bag is not as described at all. It has stains everywhere, and the condition is very bad. I contacted the seller and she agreed for me to return it. I checked the package status and I saw it's been delivered and signed by someone else. I contact the seller regarding the refund and told her if there is anything I can do to help her to get her fees back. I haven't heard anything from her. I want to claim my $$ back through paypal but I don't know what claim should I make..not received item or item not as described. I took the pics of the bags before I mailed it back just incase I need the proof. I heard paypal need thrird party involvement when we claim item not as described. Please help..