If you have the Neverfull, and have problems with the marks from rubbing or whatever...what will you do? One gal has already taken hers back and got a fab Speedy! Are you taking "her" back and getting something different? I am really upset, I just this bag so much! Really counting on it being a great every day/everywhere bag! I do hate to spend $ on something that is already defective in some way! What do you think??