Okay, so I get an email from my sister-in-law who says her sister was just in the Hermes SanFran and saw two birkins on the shelf. I just called the store (just hung the phone up) and talked to this he/she who doesn't speak english very well. I asked about the two bags, a red and black one. The SA said they just sold the black birkin and that there was no red birkin. The SA told me the name but I can't remember. I asked her if I could order a birkin, she said no. They don't do waiting list and even if they had a birkin in the store, no orders over the phone. Just really unpleasant over the phone and just didn't seem to care. Then I say thanks and "it" says Thank you for calling Hermes. OMG!! what the freakin' heck!!:censor: I will not let Hermes SF get me down and deter me from my mission!!