I got a call on Saturday from a SA in Amsterdam saying that the Cotton Club tote in Black had arrived and it had my name on it. I told the SA that I couldn't come up until Tuesday morning and he said that's fine, he'll reserve it for me and they'll see me Tuesday. Anyhoo, got up yesterday, drove one hour through snow and slush, arrived at Chanel 2 minutes after opening and THEY'D SOLD THE :censor: BAG TO SOMEONE ELSE!!!!! They "accidentally" sold it to another customer on Monday afternoon. I'm so pissed . I knew it wouldn't get me anywhere to crack it, so I touched all their display bags (slightly moving them out of line) with my grubby fingers. They said they're getting more in this week so will courier one down to me. Yeah, we'll see! They had the new Cabas in Vinyl in (oh, they had no problem telling me it was held for another customer) - it's huge! Any shiny. I left finger prints all over it too .