Went to LV yesterday

sphere99

Too Obsessed...
O.G.
Dec 13, 2006
2,190
31
Chicago
and asked for the Trunks and Bags mini Pochette, well of course they didn't have any. But the woman was so just well...not nice. She didn't ask if I wanted them to call me when any came in or anything! Just no I don't think we have any, so I said well can you make sure? She asked another girl who confirmed they did not. that was it and they let me walk away! But there was some woman in there trying on Shoes and looking at the Satan little handbags, so I guess her 2500k sale overtook my little purchase :sad:
 

Socialite

Fashionista
Aug 9, 2006
6,582
3
Europe
yeah maybe try a different boutique. I dont think they should put someone else before you just because they are spending more money...its their loss anyway.
 

shopalot

somebody stop me!
O.G.
Jan 23, 2006
5,240
12
Toronto
That's terrible customer service!
Try a different boutique, I'm sure you'll receive better service somewhere else!
 

KaiieCHANEL

More LV Please!!!!
O.G.
Jan 19, 2007
2,759
1
At Louis Vuitton ;)
Urg some SA's really need to do there job right!
They are working for a high end designer and cba to help a customer??
it's not fair
so sorry to hear this happened!
As others said try a different boutique or maybe go back there again but try a different SA?
good luck with getting the pochette it's very pretty :smile:
 

pinkrose

O.G.
Mar 17, 2007
424
0
CALIFORNIA
Ewww a hate snobby SA!!! Whether you buy anything or not and regardless what you wear, their customer service should always be at its best.
 

SWlife

For the love of beautiful things
O.G.
Oct 18, 2006
15,250
2,267
New Mexico
I went the 866 route, the Atlanta boutique left me with a really bad impression last time I went.
I want to wait to go in there again, perhaps they'll give me the time of day.
I had money to spend the last time but they were so uninterested that day that I only bought a keychain & decided to wait until Scottsdale trip the next weekend to buy my bat. & give them my money there- they were so nice!
 

ValleyO

Member
O.G.
Mar 18, 2006
11,341
11
CA
Is it just me who doesn't get what the problem is? :shrugs: You asked if they had it, and she (correctly) said they didn't. You could have asked to be put on the waitlist. I mean it's not great service but I wouldn't consider it poor treatment either.
 

Bee-licious

If karma was real, would it help you or harm you?
O.G.
May 15, 2007
1,885
664
wow what horrible service!! next time you should save all your purchases and just buy a couple of items in front of their face with a MUCH NICER and more helpfulm SA!! ....yeah, i'm spiteful like that >.<
 
Jan 19, 2007
7,910
182
Pug City
I went the 866 route, the Atlanta boutique left me with a really bad impression last time I went.
I want to wait to go in there again, perhaps they'll give me the time of day.
I had money to spend the last time but they were so uninterested that day that I only bought a keychain & decided to wait until Scottsdale trip the next weekend to buy my bat. & give them my money there- they were so nice!
I also love the Scottsdale boutique, they really are super sweet there!:yes:
 
Jan 19, 2007
7,910
182
Pug City
Ah, the rest of my post did not post! I also wanted to say that it is awful to feel like you are being ignored or treated poorly because they view your purchase as being "small", I have experienced this and know the frustration. Sorry and I hope your next LV trip is better!
 

Wild Orchid

Member
Feb 23, 2007
1,416
0
39
Wi
ITA as previous posters. Deal with a different store. I don't care if you are spending 200 dollars or 2000 dollars. Smart SAs know that if they treat people with respect and like they are all VIPs that it is more likely to bring them more business. Heck, I visit LV now practically every week and I'm not dropping a grand each time and I expect to get treated nicely each visit. Find another boutique and I hope you have a much better experience next time. :smile:
 

sphere99

Too Obsessed...
O.G.
Dec 13, 2006
2,190
31
Chicago
I really like the LV boutique better, but my fav mall is the one I went to yesterday which is inside Neiman Marcus, so I tend to go there when I am shopping shopping, now if I know i want something specific I go to the Boutique at the Galleria.
 

Berlyn

<3 H
May 24, 2007
1,333
0
Wow that sucks, oh well at least they didnt have it so you couldnt give her your business. They had the T&B pochette at the AM boutique here in HI earlier this week.