There are two thick straps that should be part of the shoulder strap however they are not attached.
Not impressed with the quality, doesn't look like a expensive bag. The chocolate shade is pretty, not sure if its the same as the chocolate paddington.
My pop-up blocker isn't allowing me to paste pics so here are some links to the pics
http://img.makeupalley.com/8/8/6/0/491168.jpeg
http://img.makeupalley.com/8/8/6/0/491169.jpeg
http://img.makeupalley.com/8/8/6/0/491167.jpeg
http://img.makeupalley.com/8/8/6/0/491170.jpeg
Its going back on Monday..........

My pop-up blocker isn't allowing me to paste pics so here are some links to the pics
http://img.makeupalley.com/8/8/6/0/491168.jpeg
http://img.makeupalley.com/8/8/6/0/491169.jpeg
http://img.makeupalley.com/8/8/6/0/491167.jpeg
http://img.makeupalley.com/8/8/6/0/491170.jpeg
Its going back on Monday..........