Welcome to the TPF Coach forum! To make your visit here much more enjoyable, please take the time to read this thread as it contains details about how the Coach forum is set up and great information for those new to Coach. We also have rules and guidelines for the Purse Forum so please read those right away to ensure that your stay here is trouble-free. The Purse Forum rules can be found here: http://forum.purseblog.com/announcement.php?f=6&a=8 If you have any questions at any time, please feel free to PM one of the Coach Mods - myself or baglady39. - Please do a search before posting! Many topics such as cleaning/conditioning, durability of leathers, PCE, outlet info, etc. are covered often and throughly. Try more than one combination of words if the first you try does not work, then post if you feel you have not gotten the info you were hoping for. Not only does it clutter up the boards to have 100 threads on the same thing, but you will not get much response if a topic has already been covered, as people get tired of answering the same questions over and over. If you want more specifics on a topic that has already been covered, consider posting your question at the end of a thread if there is already one that is highly relevant, rather than starting a new one. Try to keep things in the correct subforum. General bag discussion, reveals, opinions, etc. all go in the main Coach area. Chat about specific styles goes in the Clubhouse. Inquiries about stock, outlets, ebay, authentication, JAX availability, "looking for" etc. go in the Coach Shopping area. Preferred Customer Event and card event info/inquiries all go in the PCE area. Remember, pics only, no chat in the Reference threads. Another tip - please make your post titles descriptive. It will help a lot of people in searching for the information they need. If you have a question about colors available, for example, don't just title your thread "Hamptons" - make it specific: "What colors did the Hamptons vintage leather line come in?" I have noticed a lot of people's titles have been very vague or unclear lately. If you are more specific, it is more likely people will respond to your thread. Also, it will help people find information by searching later on. Some helpful links are as follows: http://forum.purseblog.com/coach-reference-library/coach-frequently-asked-questions-faq-and-reference-info-158400.html for various FAQs (cleaning, repairs, returns, drilldown, serial numbers, etc.) also see http://forum.purseblog.com/coach-shopping/jax-faqs-130035.html for JAX explanations. http://forum.purseblog.com/coach-shopping/authenticate-this-coach-read-1st-page-before-posting-889527.html for all authentication questions http://forum.purseblog.com/coach-shopping/coach-outlets-all-you-ever-wanted-know-more-587175.html for misc. outlet info. http://forum.purseblog.com/coach-shopping/coach-hall-of-shame-post-coach-fakes-here-824098.html is the place to report fakes. http://forum.purseblog.com/coach/id-coach-item-post-any-coach-item-name-355205.html for help naming/identifying your Coach. Thanks so much, and happy shopping!