I am going to see how it is even possible. She lives in another country and this whole thing, essentially, is a "he said-she said."I'm so sorry, OP! I'm not too familiar on how the legal systems work, but do you plan to escalate this to civil court?
Because it is a "he said, she said" with both sides showing documentation that is polar opposite, it really is a civil issue.Un....believable. I'm so sorry.... Isn't this consider as a grand theft (over 10K)?
They said that in ALL cases as SNAD for authenticity, PP will ALWAYS side with the buyer as long as the buyer submits something stating it is not authentic. For instance, she takes a fake bag to be authenticated so they automatically side with them even though I proved the OPPOSITE.
Paypal said I have to obtain a court ordered subpoena to see what the buyer submitted.This is absolutely sickening. I hope there is some way for this all to work out for you. I am soooooo sick of all of these scammer buyers on ebay. I just had one last week (fortunately for nowhere near the amount you are out), but since I provided her a link to TPF to get her supposed "fake bag" authenticated, I never heard from her again because I think my thread scared her away. This is just absolutely disgusting. I cannot believe these horrible people, and that PP is just standing by and letting this go one. I am not familiar with Hermes products, so I dont know what all they use to verify authenticity. Is there a serial number/date code similar to in LV's? If so, has PP confirmed that her supposed documentation matches the same bag with the same serial number, etc? I feel like if they are going to rule in this buyer's favor and cost you all of this money, they should at least allow you to see all of the documentation that determined this ruling. My heart goes out to you, OP. I hope there is something else that can be done. I am just in complete disbelief over this. Please keep us posted.
Actually, we emailed a LOT and she was super responsive and very nice. The kicker is that I told her that I would even allow a return if she did not want the bag as long as it was still in BNIB condition and had the security tag AND it had to be mailed back within 48 hours of receipt.Oh Lord...that is sickening. I feel so bad for you. But as a seller for 10 years, didn't a zero feedback bidder, out of the country raise any suspicions? Especially on such an expensive item? I have to give you credit for even going through with that transaction. I would never take that kind of chance. Especially using Payal. Wow. Just wow. As my signature says...people suck.
Paypal said I have to obtain a court ordered subpoena to see what the buyer submitted.
Yes, Birkins have a craftsman stamp that is pretty unique to each bag. I supplied PP with pics of this and stated I had a security tag on it. PP told me those two things did not matter because they buyer submitted something stating the bag was not authentic. PERIOD. PP straight up told me that in ALL SNAD claims they do not need detailed pics from buyer AND seller because all of that is irrelevant if the buyer submits the proof of non authenticity. Of course I countered that I also submitted proof of AUTHENTICITY and PP said it did not matter because the BUYER said the opposite and had something on paper as well.
How is is NOT relevant????? She obviously had a fake bag authenticated! PP said that it is not for them to determine of she sent a fake bag for authentication, it is for me to work out with a private attorney in court.
Just unbelievable
She provides "proof" it is fake.
I provide proof it is real.
End of the day, the buyer ALWAYS wins these. PP even said this.
Paypal said I have to obtain a court ordered subpoena to see what the buyer submitted.
Yes, Birkins have a craftsman stamp that is pretty unique to each bag. I supplied PP with pics of this and stated I had a security tag on it. PP told me those two things did not matter because they buyer submitted something stating the bag was not authentic. PERIOD. PP straight up told me that in ALL SNAD claims they do not need detailed pics from buyer AND seller because all of that is irrelevant if the buyer submits the proof of non authenticity. Of course I countered that I also submitted proof of AUTHENTICITY and PP said it did not matter because the BUYER said the opposite and had something on paper as well.
How is is NOT relevant????? She obviously had a fake bag authenticated! PP said that it is not for them to determine of she sent a fake bag for authentication, it is for me to work out with a private attorney in court.
Just unbelievable
She provides "proof" it is fake.
I provide proof it is real.
End of the day, the buyer ALWAYS wins these. PP even said this.