I have a friend, from another country, who consistently ask about B's at my local store whenever she visits during vacations. She supposedly put her name down a few times using her relatives local address, but has never heard back from any SA. She has been doing this for almost 5 years. One day, I decided to pop into the same store and see if I could put down my name to help her, figure it might up her chances. Met a SA who said he would call if something came in, I could tell he wasn't really going to be helpful, just verbally repeated, "Prefer a Birkin 35 gold with GHW, or any bright color with GHW, nothing in black." He didn't ask for my info. I had to offer my phone number and again he didn't write it down. I wasn't really disappointed since I was only trying to help, but I did find it offputting.
A few weeks later, I was having lunch in the area and decided to pop into the same store since I had time to spare. Instead of asking for my friend, I decided to browse and try on some bags. The SA who was assisting me, was super helpful. I tried on a Garden Party, 2 Toolboxes, and an Evelyn. I wanted the Evelyn, but it was in red and I wanted something in black. She wrote down my info and put down Evelyn in black, and also wrote down a few suggestions of neutral and dark colors that she thought I might like and can try them on if they happened to get some in stock. She explained that stock is sent by Paris, and they do not know when things will come in. Since I wanted something in black, she asked if I was interested in a Birkin 35, there was one in the back that a client decided to pass on since she wanted it in GHW. I followed her to a private area to try it on. Needless to say, it came home with me. I now know why my friend wants one so badly. I had to tell her. She couldn't believe it since she had been on the waiting list since 2010. I admitted that if it was in gold with GHW (her HG), I'm not sure I wouldn't have kept it for myself. Luckily for me, it was in black, a color she didn't want. Now, we are helping her look on the reseller's market. She said she will continue to put her name on the list.