I have their circle necklace, gold. My husband bought it. It is usually an everyday dainty necklace for me and I love it. The owners personally sent DH a message thanking him for his purchase and it was cool. He definitely didn't purchase anything super expensive. It is nice to see them going the extra mile, so they have great customer service from my experience. One thing to keep in mind is they don't have stock, so they make the piece after you order. I think they have a good model and love their pieces because honestly some of the markup of basic gold pieces just can be ridiculous. I hope this helps.
NikkisABagGirl - To answer your question, yes, I've looked into both and they're a little out of my price point. The Tiffany DBTY in the SS .05 could be an option but I'm looking to get something in white gold, if possible for under $450US so I may have to wait (for next year and save up).