VivaLuxury.com-Damaged Prada Bag-I'm out of luck

eddie

New Member
Feb 1, 2006
1
0
:evil: Ordered a Prada pushlock bag from vivaluxury.com. They are now out of business. Now the clasp on the bag broke after 2 uses--Prada store will not repair even with the card of authenticity. Prada refers customers back to the merchant for repairs. I'm out $350 and can't even get it repaired. Any suggestions:evil:
 

pursemama

Pursaholic
Jan 17, 2006
1,994
1
If you can, buy the same Prada bag in the Prada store, or in a reputable store (Neiman, Saks). Then switch the tags, you now have a receipt/tags for the damaged Prada so you can return it. You now have a new Prada bag.
 
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