I had an experience today while getting my hair cut and colored. I have been going to this hair stylist for over a year. I have referred at least ten friends to her, some who are now regular customers. At one point she lost control of the brush and it hit me in the face before falling on the floor and breaking. She apologized. Then, for the finale, she sliced my chin with her scissor, even though she claimed it was her nail. I held a towel to my face to soak up the blood for the remainder of my hair cut. She was very apologetic and embarrassed. She then charged me full price and accepted my tip. (which I should have never given her) The slice on my chin has been hurting all day. I thought she might call or text later to see how I was but she never did. Please share your thoughts with me. Up until now I have really liked her. My hair has never looked better. Thanks!