I am having the weirdest experience with mine. I wear it sporadically because its satin strap is rather delicate and of course never bang it around. In the two times I've brought it to a boutique for a battery change and to change the strap, they've discovered that the 1) crown's "pin" www broken and that a screw (holding the strap) had broken into two. Both pieces are solid gold. Is this really odd...? I'm beginning to wonder if the staff is incompetent (which I don't think they'd ever admit) or if this watch, while beautiful, is poorly made? Your thoughts are appreciated!