I had the worst experience with Vestiaire. After a sale on my Balenciaga was concluded, they asked that I send to HK office within days. However, the buyer didn’t complete payment so sale was cancelled. Bag was certified authentic and I asked it was returned to me but I just received notice that customs want me to pay a hefty import tax to get the bag back !
This is through no fault of mine. I just had the bag returned and now I have to pay to get my bag back !
This is my one and only time with this Vestiaire guys. I believe they should be sending bag tagging invoice as return so import tax is not incurred. But, the customer service says it is my responsibility to pay when I have the bag out of my hands for a week!
Imagine if it had been my Chabel 255 or Birkin which is currently listed on sale there ! The costs would hv been higher !