This is the first time I had an issue like this in my life. I always heard similar issues online, but today I’m one of the victims….the package with key pouch came today and dropped off at my front door, it seemed like it was already opened and re-taped! I immediately took a picture before i opened it . And then after I opened, everything else is there except that the key pouch is missing. Soo soo mad I’m! Called LV and shared the pictures with them. Let’s see what’s next. LV said it usually takes about 14days for the investigation