It's not the staff or service this time...I'm just kind of disappointed that I don't live in a huge city like Hong Kong where they have like six LV boutiques and stuff will most likely be released on time, if not before the anticipated release... I've been super excited for the release of Love 2 all week, even after hearing about how disappointing they are IRL. I still want to see them and if I didn't like it, I thought I'd buy something else. Well, I spoke with an 866 rep and the store manager and they both said the release date would be the 15th. The manager asked me to call in on the 15th (Yesterday) and they should have them in, since he won't be able to call because he's on leave. I called yesterday...one SA had no clue what I was talking about and my SA said they weren't in, not even in the new stock shipment that just arrived before I called. I asked whether maybe it'll be delivered this weekend or Monday, but she said that unless it's an emergency they don't do weekend deliveries and they receive new stock every 2 weeks...which makes the date June 29th I'm soooo disappointed right now. I wanted to get something for myself for my birthday tomorrow but I can't go ahead and buy just whatever without having seen the Love 2 tote yet and well, the totes obviously aren't in...I thought maybe they'll be here on the 18th but if they receive new stock every two weeks then there's no hope. I don't know whose fault this is...LV shipping stock to my store, or just my store. I mean, my "store" is just a counter at a Holt Renfrew...so...ugh. Thanks for reading my rant. I'm just really really sad right now because now I'll be self-birthday present-less. Anyone else in Canada here who have seen the totes released in their stores already?