After looking at NYCavalier's Woodbury stock photos, I started wanting the mango mini! Since I live in CA, I asked my friend to go to the Woodbury and purchase the mango mini for me (luckily she was planning on going there anyways)! I called the store beforehand and they said there was only one mango mini left and I felt pressured! Anyways, the SA I talked to said that they don't usually hold the bag for customers but she said she could hold it for ~2hrs for me. She was not friendly but it was ok...
My friend bought the bag and have it shipped it to me from the store. I called again to the same SA to confirm the order and, she was VERY rude!!! I was a bit worried since my friend said that they don't provide the tracking number. And I wanted to ask about it in details but she said check back after 5 business day if I don't receive it. What??? What if it got lost? I'm usually not at home and have to pickup the package from Fedex/UPS locations most of the time and I DO need the tracking number!!! I know the door tag thingy but since I'm living in an access controlled studio, the door tag tend to be misplaced frequently!!!
I tried to ask more questions but she interrupted in the middle of my sentence several times and trying to hang up!!!! Her attitude was literally like "I've already sold the bag and it's not returnable. Don't bother me anymore." Are all the SAs at Woodbury rude like her?
Is it true that they don't provide the tracking number? Should I talk to the store manager?
I'm very worried now... :cry:
My friend bought the bag and have it shipped it to me from the store. I called again to the same SA to confirm the order and, she was VERY rude!!! I was a bit worried since my friend said that they don't provide the tracking number. And I wanted to ask about it in details but she said check back after 5 business day if I don't receive it. What??? What if it got lost? I'm usually not at home and have to pickup the package from Fedex/UPS locations most of the time and I DO need the tracking number!!! I know the door tag thingy but since I'm living in an access controlled studio, the door tag tend to be misplaced frequently!!!
I tried to ask more questions but she interrupted in the middle of my sentence several times and trying to hang up!!!! Her attitude was literally like "I've already sold the bag and it's not returnable. Don't bother me anymore." Are all the SAs at Woodbury rude like her?
Is it true that they don't provide the tracking number? Should I talk to the store manager?
I'm very worried now... :cry:
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