- Jan 26, 2009
Just wanted to post a good review since all we see are the negatives! I placed an order with them for a dress a few weeks ago, it was on sale for a really great price. When I received the dress it looked like it had been tried on a bunch. It had a few small snags, a small tear, and the fabric was beading under the arm pit. I was very disappointed! Sale merchandise is final sale, however when I emailed customer service they replied with a pre-paid return postage form for Fed-ex. I returned the dress and they processed my return (including original shipping) immediately upon receiving it. They also replied to all of my emails promptly. I am very impressed with their customer service and will be giving them a second try!