Valentino rockstud broke

myztic

O.G.
Dec 5, 2010
286
98
Hi! I have a Valentino Nude Rockstud pointed toe t-strap pump that I absolutely adore , but the little strap piece at the back of the shoe that holds the shoe strap broke.
It was purchased years ago at Nordstrom.
I called Valentino and they said there would be a charge to get this fixed.
Has this happened to you?

Would you have this fixed at Valentino or should I go to a shoe fixing company? I don’t want my shoe to be ruined since it’s one of my favorites!
 

880

30th anniversary cuff
O.G.
Aug 31, 2008
9,128
17,992
This hasn’t happened to any of mine yet, but I would have it fixed at Valentino depending on the issue.