Valentino Replacement Parts

MrsMammaGoose

Member
Feb 13, 2009
1,543
3
Raleigh, NC
Hi all,

I'm considering buying a Valentino. However, it is missing a couple of pieces (two of the little rosettes). Does anyone have experience with Valentino's Request Parts? Does Valentino repair their bags? If so, will it matter that I'm not the original buyer (and do not have a receipt)?

Thanks in advance for your help!
 

KittyKat65

O.G.
Feb 27, 2007
4,611
2,208
Austin, Texas
I'm not sure what their policy is, but I have requested a dust cover for my Histoire on 6 separate occasions (from 3 different stores) and was promised they would mail one and I never received it. Good luck with the rosettes because they seem more difficult than a dust cover.