hi! I purchased this bag (V Tote BB) in the beginning of January (2019) and I had asked over the phone if they had any in stock anywhere because I don’t live near a Louis Vuitton store, and it was out of stock online. They told me a Baltimore store had one and had them call me. They let me order over the phone and shipped it to me. I still have the store receipt but I haven’t used the bag much. I think maybe 3-4 times in the first week that I had it and haven’t really used it since. It has been stuffed with tissue paper since, on a shelf (not over-stuffed by any means). I grabbed it the other day and noticed that the leather part in the middle that makes the V shape had some noticeable bulging/creasing at the bottom. However if I reach into the bag and press my hand so that the entire length of the bag is completely flat (the lining) it still doesn’t flatten the bulging, it’s almost as if they used too much leather so 5$3 excess gathers right there. Does this seem like a defect? It’s the same on the front and the back, though the front is much worse. I called LV but was waiting for an associate for over 30 minutes and I was trying to hold the phone with my shoulder while I also typed at work so I ended up hanging up and sending them an email. I’m attaching pictures. Like I said, I’ve only had this bag about a month and a half, and used it less than a handful of times. Does this seem like a defect? Does anyone have experience with something like this, and have an idea about whether they will care or not? I think it’s pretty early on for me to already be seeing such significant flaws in the bag. I noticed a *teeny tiny* bend when I first got it but I thought at the time it was just because of how it had been packed in the box for shipping, and a day later noticed there was a clear substance of some kind that looked like it had been dripped and then dried on the black leather, and the metal feet at the bottom of the bag had some scratches already even though I hadn’t used it. I’m guessing they sold me one of the bags they had on the sales floor and didn’t let me know. Which I wouldn’t have a huge issue with, but I don’t think this creasing is from that, because I don’t know what customers in the store could even be doing to this bag to make it bulge like this, especially since it couldn’t have been on the sales floor that long before I bought it because I’m fairly certain it was a new release for the season I bought it.
