If you bought your bag from Bal NY, the first set of tassels are FREE! Otherwise they are $5.50 for a set. I believe it is $2 extra for Canada. Oh, and Sarah, is the SA I spoke to and she is super nice and sweet =) But you can only order TWO times *FAINTS* I don't regret it, my bag really needed them. It's cracking and starting to rip!