I ordered a Monty GM from Eluxury and received it today. I was a little bit worried ordering online coz I'm afraid I'll be receiving a used item, you know, other customers using it for a while then decides the bag is not really for them thus returning them. Well, when I opened the box, I obviously did not get a brand new one! The lock is already placed on the leather piece close to the zipper, the keys are missing and there is a slight dirt on the vachetta already! Oh well...I called customer service and they were helpful. I just need to drop the box to Fedex and wait a couple more days to get my bag. Hopefully, I will get a really new one!