I know the receipt says 10 days for a store credit. Does anyone know if this is stictly enforced? I have something that I've had for just a little over a month, unused ofcourse, and just wondered if Hermes might take it back for a credit?
I'm sure that things probably vary from country to country and store to store but my boutique allowed me to exchange a scarf that I bought from a different boutique and had for about 6 weeks with no questions asked. I wasn't a regular either
i was told you can return any scarf as long as it's within (i think) 2 seasons to the store for a credit. i think it might be longer- maybe 3 seasons. another store (franchise) told me you can return any scarf at any time but the corporate store told me something different...
Maybe. my sa at the main alaskan store (who's also a manager) told me the 2 (or 3) season policy when i was trying to return a scarf i had just gotten but that another store had had for obviously quite a while.