Urban Outfitters - Tracking packages

Jul 23, 2008
909
0
I ordered a jacket from Urban Outfitters and got an email saying that my package has been shipped but they didn't give a tracking number (and it's not in "my account" page either). Is this normal? I'm in Canada so I like to know when the package is coming to receive it and pay duties and such...I've emailed them but haven't heard back
TIA!
 
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