Well, I had a feeling it was too good to be true. Miss Obsessively-Honest decided to call customer service again as I could hardly sleep over this goofy bag last night (told you I was obsessive) I had a thought in the middle of the night that if I kept it, I might find a huge charge on my cc bill for the difference. So I called again.... Apparently everything I was told yesterday was wrong. Sending a replacement bag is NOT common practice, as I was told..and I kind of figured this out after reading other people's comments on this board about cancelled orders. This bay was sent by mistake. She said I could still keep it, as it was the company's error and I would not be charged more than my original price. Still, now it really feels like stealing....just when I was starting to become attached!