i played with the handle last night and gently nudged it to center but most likely by default it will tend to go to the left. this morning, i took my new kelly to my local hermes boutique and showed my SA the crooked handle. she and i both agreed that it was definitely leaning towards the left but she wasn't sure it was a "manufacturing defect". she kindly offered to send it to a master craftsperson to take a look and see what if anything could be done but i told her not to worry about it. another SA told me her kelly handle leans forward and to the right. they said that my kelly will probably correct itself the more i use it. it bothered me just a little and i just needed to talk it over with my SA. now i'm satisfied, and hopefully i'll have the courage to peel the plastic off the hardware and use it!