Thanks to all who responded to my Fake Kooba query . . . I was pretty sick to my stomach over spending $390.00 on a FAKE bag. I just wanted to follow up.
The seller is: flyboyjag & they go by juan & esther gonzalez
I always IMMEDIATELY pay on my auctions on ebay through paypal via credit card. It wasn't until after I won, that I found the purse forum and soon realized that I was about to be taken for a ride.
I was so sick over it that I posted my thread on here, but I couldn't even wait for all of the responses that I received. I went to kooba.com and began comparing pics, and yep, it was definitely FAKE.
The auctioin closed on Fri. night, and the seller wasn't going to ship until Tuesday. I suspected they were waiting for the credit card transaction to clear.
We exchanged a series of e-mails, as follows:
(Sat. morning before I saw Kooba pics online)
Hi, Esther -
I just wanted to verify that this bag is 100% authentic Kooba. I can take it to Neiman Marcus, for example, and they will verify that it is Kooba, right? If not, then I ask that you refund my money and refrain from shipment this Tuesday.
Thank you, and I look forward to hearing from you!
Andrea
(Response by Seller which was not sent to my ebay, just straight to personal e-mail)
Hi;
Bag is authentic, full refund guaranteed!
(I still felt uncomfortable that she didn't say "Kooba 100% authentic" or something to that effect, and my gut was telling me FAKE. I felt like they were waiting to get my money, and they were going to make it difficult to return and refund. So, I followed up by calling my credit card co. first thing Sunday morning to alert them of the situation, and I sent the seller the following message after I compared pics on Kooba.com)
Good morning, Juan & Esther -
Upon further consideration, I have determined that the bag you have listed is NOT a 100% authentic Kooba bag from the Kooba retailer that is sold at Kooba Handbags - Official Website - Shop now for Summer 2006. Even in comparing the photos from your pics and those on Kooba.com, the pebbling of the leather is very clearly different.
Thus, I ask that you do NOT ship the purse on Tuesday, as I am cancelling this purchase. I have already contacted my credit card provider and notified them of the dispute before the charge carries through. I apologize for any inconvenience this causes you, but I am protecting myself as a consumer. If you refund my money if the charge goes through and refrain from shipment, then I will agree not to report you to ebay. I understand if you must leave me negative feedback, but once again, please refund immediately any and all charges, and do NOT ship the bag to me.
Thank you for your time!
Andrea
(Seller responded)
I will refund your money right now. You don't have to cancel any charges. Have a good day!
(After I received my refund, they sent an additional message)
Andrea,
As stated before, I always stated money back, There was no reason to call your credit card to dispute charges, when this could have been settled like now. This will cause my paypal account to be frozen for some time. I wish you would have contacted me first. I will not send a neg feedback .
Notice they never affirmed it's 100%, but I will say they did return my money once I threatened to alert ebay and they still weren't going to give me negative feedback.
Hope this helps someone . . . thanks for your support!!!
Drea
The seller is: flyboyjag & they go by juan & esther gonzalez
I always IMMEDIATELY pay on my auctions on ebay through paypal via credit card. It wasn't until after I won, that I found the purse forum and soon realized that I was about to be taken for a ride.
I was so sick over it that I posted my thread on here, but I couldn't even wait for all of the responses that I received. I went to kooba.com and began comparing pics, and yep, it was definitely FAKE.
The auctioin closed on Fri. night, and the seller wasn't going to ship until Tuesday. I suspected they were waiting for the credit card transaction to clear.
We exchanged a series of e-mails, as follows:
(Sat. morning before I saw Kooba pics online)
Hi, Esther -
I just wanted to verify that this bag is 100% authentic Kooba. I can take it to Neiman Marcus, for example, and they will verify that it is Kooba, right? If not, then I ask that you refund my money and refrain from shipment this Tuesday.
Thank you, and I look forward to hearing from you!
Andrea
(Response by Seller which was not sent to my ebay, just straight to personal e-mail)
Hi;
Bag is authentic, full refund guaranteed!
(I still felt uncomfortable that she didn't say "Kooba 100% authentic" or something to that effect, and my gut was telling me FAKE. I felt like they were waiting to get my money, and they were going to make it difficult to return and refund. So, I followed up by calling my credit card co. first thing Sunday morning to alert them of the situation, and I sent the seller the following message after I compared pics on Kooba.com)
Good morning, Juan & Esther -
Upon further consideration, I have determined that the bag you have listed is NOT a 100% authentic Kooba bag from the Kooba retailer that is sold at Kooba Handbags - Official Website - Shop now for Summer 2006. Even in comparing the photos from your pics and those on Kooba.com, the pebbling of the leather is very clearly different.
Thus, I ask that you do NOT ship the purse on Tuesday, as I am cancelling this purchase. I have already contacted my credit card provider and notified them of the dispute before the charge carries through. I apologize for any inconvenience this causes you, but I am protecting myself as a consumer. If you refund my money if the charge goes through and refrain from shipment, then I will agree not to report you to ebay. I understand if you must leave me negative feedback, but once again, please refund immediately any and all charges, and do NOT ship the bag to me.
Thank you for your time!
Andrea
(Seller responded)
I will refund your money right now. You don't have to cancel any charges. Have a good day!
(After I received my refund, they sent an additional message)
Andrea,
As stated before, I always stated money back, There was no reason to call your credit card to dispute charges, when this could have been settled like now. This will cause my paypal account to be frozen for some time. I wish you would have contacted me first. I will not send a neg feedback .
Notice they never affirmed it's 100%, but I will say they did return my money once I threatened to alert ebay and they still weren't going to give me negative feedback.
Hope this helps someone . . . thanks for your support!!!
Drea
way to be strong and defend your rights!!!!!
but at least he refunded your money so that is something!
