I won an item and paid the same day. A week later I contacted the seller to find out if my item had been shipped since I didn't receive any confirmation.
The seller emailed me and said that he/she were unable to track the package with tracking number listed on package and asked if I wanted to be refunded. I said yes.
The next day my account was refunded but I also received an email from ebay stating the seller filed the item as unpaid. I completed the alert stating the item was paid and attached a copy of paypal receipt.
The seller responded stating that he/she did this so their ebay fees are refunded but that he notified ebay that he refunded me.
Now I need to respond to ebay stating either:
How would you like to respond?
I agreed not to complete this transaction and/or return the item.
The seller will be eligible for a refund of their eBay fees.
We have not made an agreement to cancel this transaction.
The seller will NOT be eligible for a refund of their eBay fees
If I choose the first reponse will this effect my feedback or account with ebay? I'm not sure what to do.
The seller emailed me and said that he/she were unable to track the package with tracking number listed on package and asked if I wanted to be refunded. I said yes.
The next day my account was refunded but I also received an email from ebay stating the seller filed the item as unpaid. I completed the alert stating the item was paid and attached a copy of paypal receipt.
The seller responded stating that he/she did this so their ebay fees are refunded but that he notified ebay that he refunded me.
Now I need to respond to ebay stating either:
How would you like to respond?
I agreed not to complete this transaction and/or return the item.
If I choose the first reponse will this effect my feedback or account with ebay? I'm not sure what to do.