squsihy said:so i took it to FENDI... so according to them... you have to take the bag back to wherever you bought it from for repairs ... ie. fendi botique or barneys or nieman.... believe it or not.. you cant take a bag bought at niemans to fendi botique etc... crazy! i sorta got away with it as i got the petrol from a lovely PF member.... but since i had got my hologram spy there.. they made an exception... eeek!
D & G rockstar said:I know that if you buy a bag from NM, and it's damaged... they'll eventually send it to the company... fendi,gucci, etc to get it repaired. So it's the same process as the boutique store.