I'm new to selling on eBay and I've got a situation on my hands. Looking for some advice! I put a bag up for auction and it sold. After reading all the horror stories here and guidelines for sellers, I stated explicitly in my auction terms that I would ship only to confirmed and verified Paypal addresses and that I would only ship within the U.S. A buyer contacted me asking if it was ok to bid even though she lived in the UK, if she had a forwarding address in the US. I told her it was ok, as long as her shipping address was confirmed. She bids and ends up winning my bag, pays right away. Well, I take a look at the Paypal payment and of course, her shipping address is UNCONFIRMED. ush: I sent her a message asking about it and she replied that Paypal would not verify because her credit card billing address is registered in the UK. So...what to do now? Even though I would ship with tracking and insurance I would not be protected if anything should happen and she claimed she didn't get the package right? And if I decided I'm uncomfortable with shipping and refunded her money, what would I do about the auction? Is there a way to "cancel" a transaction or would feedback reflect the "failed" auction? And would there be a way for her to leave feedback about it if she's upset? Thanks for any advice!