I nearly spewed coffee onto my screen when I saw the "letter." Is that buyer freakin' for real?!?!
I don't think that even the folks at PayP would accept such a ridiculous note as proof of authenticity. And honestly, I'm pretty sure that you can buy that notepaper (with the little Louis Vuitton in the corner) as an insert for an agenda. I almost 100% positive that they used to sell it, because I seem to remember having it in my agenda 5+ years ago.
Hang in there, OP. Get your beautiful bag back from crazy buyer & resell to someone that will appreciate it! I would also recommend getting your own letter of authenticity and mentioning to the buyer that you will be 1) getting your own letter and 2) will need the name of her "friend" as you will be bringing this letter to a LV boutique to confirm that it was truly prepared by a LV associate. Then tell her that she's welcome to submit her "proof" to PayP or she can return your (secretly marked) bag to you & will be refunded once you confirm that the bag she returns is YOURS. Honestly, what is with these people???
ROTFLMAO!!! OMG! That's her proof? What a joke! I'd be careful about a return from this one, she might send you a fake.
I had to reread the letter again,lol. Am I reading it correctly? Is it actually signed,"White Light?"
Dear Buyer,
I am absolutely positive that my bag is real, and your note is a fake.
Should you decide to file a claim with Paypal, I have already contacted CarolDiva myself for her authentication, which IS accepted by Paypal as proof of authenticity, unlike your pathetic excuse for a "letter of authenticity."
While I am confident of the bag's authenticity, and also confident that Paypal would never accept such a ridiculous fraud of a note for proof, I am willing to accept my bag back, in its original condition, with my secret sellers mark inside. I will then provide you with a refund, less shipping costs and a 15% restocking fee.
If the bag you return is NOT my original bag, does not possess my secret seller's mark, or is damaged in any way, I will not refund anything and will be reporting your details to the United States Postmaster and your local authorities. They take mail fraud very seriously, as do I. Leave whatever feedback you wish, I have plenty of copies of your feedback extortion attempts and will be providing them to eBay in order to remove whatever you decide to leave for me.
Regards,
Seller