I've done that. The situation has honestly gotten out of hand. The customer service is terrible. You call them and they claim to know nothing and ask you to e-mail. Then you e-mail and get the same response over and over again. I offered to fax receipts and credit card records but they don't even care about that. They send me the same e-mail over and over again.
If you are a Silver Powerseller, completely different story. You get to contact their 'Trust and Safety' department directly and have someone work with you. Unfortunately for me, I stopped selling on eBay for a while and because my amount went below $3000 a month I no longer had that service.
I am trying to find an alternative but I really can't find any right now. I don't want to pay a high commission fee and have some other seller sell my items for me. The Marketplace forum is harder to get into than I imagined so that will have to wait.
If anyone has any suggestions to an alternative to eBay for designer handbags and goods, please let us know! Thanks in advance!