Issmom said:
They are a bit flakey. I had an order with them that took FOREVER to ship to me so I called to cancel. That was BEFORE the item shipped. They said OK. Then the bag arrived a week later. It took multiple emails and phone calls to finally get them to respond -- once I threatened to call Amex. THEN they agreed to pay the FedEx back to them and refund my money.
You should talk to Bjara -- she has evidence that some of the stuff is bought off of eBay and resold....
NOOOOOOOOOOOOOOOOOOOOOOOO!!!!
Anyone remember a few weeks back when I was asking about the time frame for a refund to be credited back to my cc? It was them.
I received a IF Quilty Pleasure hobo from them with cat hair inside the bag and inside the sleeper...they had put a blueberry candle inside of the shipping box....so the bag smelled like blueberries.
It took many, many emails to them, contacting my credit card and a whole lot of stress to finally get my money back last week, via a check, and this has been going on since Thanksgiving. Not sure if it has cleared yet....
You can't reach them by phone....and they make promises on refunds that they don't keep.
I wanted to alert you all....but I wanted to wait until the transaction was completed before I did.
Stay away. Trust me.
