- Dec 21, 2006
has this ever happened to you?
If the item was $250+, Paypal requires signature confirmation to be eligible for seller protection. If the item is less than that and USPS says delivered, the buyer is SOL. Paypal will rule in seller's favor if a case is opened.
For orders under $250, no signature is required; you only need to show delivery:Untrue. If the item is worth two cents Paypal requires signature confirmation in order to be eligible for seller protection.
No matter the value, ALWAYS use signature confirmation.
Every Paypal rep/supervisor I have ever spoken to has confirmed otherwise. But, ehem, we know how well versed Paypal is with their own corporate policies.... .For orders under $250, no signature is required; you only need to show delivery:
"If you're responding to an "item not received" claim or chargeback, you'll need to provide Proof of Delivery from a shipping company that meets the following conditions:
- It shows the status as delivered.
- It confirms the date the order was delivered.
- It includes the recipient's address, including a minimum of the city & state, city & country or zip/postal code (or equivalent).
- For payments of $250 USD (or local currency equivalent) or more, it includes proof of the recipient's signature to confirm delivery."
nope, she lives in a house.I've been on the buyer's end of this situation. Does she live in an apartment complex or some other development with a community mailbox? If so, her doorman or complex office person could have it. In one case, I had two separate packages tracked as delivered but not in my possession (and time of delivery was some morning hour during which my mail lady would never have showed up). One angry phone call to the post office and one weeklong spring break trip home later, I returned to find the packages conveniently on my doorstep. So the buyer might need to contact her PO about this one.