Totally bummed...:(

jasanna143

I need more cowbell, baby
Dec 15, 2005
1,797
5
So as I was saying in the Damier Speedy thread a while ago, I was soo excited b/c my SA informed me that they were getting 2 Speedys w/in the next couple weeks. Took my cc#/info and everything. I impatiently called today to ask if they by chance got them in early and to my surprise, I spoke w/ another SA who said those were for their store party and they didn't have any more!!! :sad: :sad: I was completely shocked and very disappointed b/c 2 people dropped the ball on this one! I even spoke to the leather goods manager who confirmed I was getting one?! I called 866-VUITTON who said the AZ store wouldn't even have them yet b/c they're not coming out til May but she put me on the waiting list anyway. I'm just disappointed b/c I thought the SA's would be better informed about these situations so I wouldn't get my hopes up :sad2: . Now I'm getting another bag to tie me over til May. Ugh!
 

ayla

nyan nyan percent
O.G.
Oct 19, 2005
25,849
127
Wow, that was some really poor quality service. I would definately write a comment and direct it to the attention of a manager - especially since it wasn't just one assistant that consistently said that you would be getting the bag.
 
Jan 10, 2006
3,627
9
From what I've heard, the Damier is coming in both the 25 and the 30 in about June. They're no longer accepting special orders since the bag is expected to be a permanent addition.

If you REALLY want the Damier Speedy 30 when it comes out, I'd call your local NM and get on the waiting list. Good luck!
 

amanda

I Bleed Georgia Red
Oct 18, 2005
11,159
15
according to bjara, the damier is only coming out in the 25; she just placed a special order for a 30 a few days ago, i believe, and special orders for the 25 have been stopped.
 

B. Jara

O.G.
Oct 30, 2005
3,930
18
wickedassin said:
From what I've heard, the Damier is coming in both the 25 and the 30 in about June. They're no longer accepting special orders since the bag is expected to be a permanent addition.

If you REALLY want the Damier Speedy 30 when it comes out, I'd call your local NM and get on the waiting list. Good luck!

The actual LV store accepted a special order for a Damier speedy 30 for me...
 

jasanna143

I need more cowbell, baby
Dec 15, 2005
1,797
5
Update: I went to the LV store earlier tonight and got the Damier Papillon 26 to tie me over til May/June since I wanted a smaller bag for errand-running and so forth. It has really grown on me since I was having trouble deciding between the Damier Papillon and Speedy. I'm just in love with the Damier canvas so the Papillon will surely hold me over til the Speedy gets in. Yea for me! It looks like I'll have both in 4-5 months so it doesn't really bother me. What bothers me is that I didn't get a real clear and concise answer when I asked a SA about the situation. From what she said, the leather goods manager received misinformation from corporate and from what their "system" showed, it looked like they had 2 in stock ready to sell when in actuality, the 2 in stock were for the grand opening party and not for traditional sales?! Whatever...all I wanted was an apology which is what I received (SA was really friendly and cordial) but still not the answer I wanted. Oh well:sad: ...I think I got my point across since she knows I visit quite frequently. I think they'll be on my good side from now on considering they know how PO'd I was (and still am!). Hopefully I'm not over reacting...I just appreciate accurate info...that's all! I don't think that's too much to ask!

P.S. - From what the SA told me, they're only making the Damier in the 25 and not accepting any more SO's. HTH!
 

jasanna143

I need more cowbell, baby
Dec 15, 2005
1,797
5
Thanks for the support y'all. I do have another update. The leather goods manager called me today to let me know they were still working on the problem and kept apologizing profusely. She wanted to know if I was still interested in the bag b/c she is working w/ corporate to get me one ASAP and she didn't want to waste anyone's time if I lost interest already. Sooo, I asked her how long it would take to get one and she said not long at all and would be giving me a call w/in a week or two. Not sure how she's getting one for me but I'll let her worry about that!;) If she pulls through, I'm definitely going to give her rave reviews!!!! I'll let y'all know what is going on when she calls again!
 
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