Total Disaster.....

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heiress28

O.G.
May 12, 2006
296
0
I am torn apart and extremely heartbroken. :crybaby:

Since I met up with a friend before work, I brought my work clothes and changed when I arrived at work. I was in a hurry so I stuffed everything in my bag, not remembering that I had thrown in my Dior Glossy's without a case!
I come home and I'm unloading my bag and what do I find. Broken Sunglasses. :crybaby: I bought them in Europe for 200 euros under a year ago.....................and I LOVED them and used them everyday! They are exactly the style I adore and wanted, they are comfortable and they are so me.

What do I do? Now that I'm back in the US I don't know. Should I ship them to the store I got them from in Portugal and have them fix it, since I have a one-year warranty? Should I just take them to a store that sells designer sunglasses like Optical World or something like that? How much do you think they will charge?

Sorry if it seems I'm making such a big deal, but they are my favorites and I'm so sad right now!!!!!!!!!!!

I attached pics I just took.
 

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I have Dior glasses and had the frame replace from them b/c one of the crystals went missing. They replaced it with a new frame. Contact them and start from there. I totally understand your frustration. :shame:
 
I sent them an e-mail last night. Is there a number I can call to talk directly to someone that can help me?

Thank you girls! You made me feel so much better that I still have some hope..........
 
Oh man! You must have really jammed your stuff in there to break them!

Warranties usually only cover against defects not accidental breakage. The only thing that I can really think of, is to call your local Dior and explain your situation and see what they can do
 
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