Hi, im sorry about all the drama I have been having with my GUCCI bags..but i have a serious dilemna now!! The strap to my new Abbey bag BROKE!!!!!!!! what the %&*@!!!! I have had that bag for all of 3 days! I am walking around with it and all of sudden i feel one of the straps loosen and i look down and its completely apart from the bag! I looke closely and see that the pin where the handle clips onto the bag is missing...so i luckily found it. I put it back together thinking its a fluke...and it happens again a few hours later!!! Ok girls who have experience with the GUCCI stores..what are they gonna do for me? 1. Are they gonna let me exchange it? 2. Are they gonna make me pay for repair??? obviously this is a DEFECTIVE bag...and i shouldnt be paying more $$ for it!!!!!! I am seriously soooooooo dissapointed with the quality of this bag! Its been too much drama for me and im kind of thinking me and GUCCI should part ways!!! Thanks for reading all this...any advice will be appreciated!!