I bought a brand new Tivoli GM a few years ago. Although it's roomy, it stuck out too much for my liking, the pleats drove me nuts when they got smashed, the hard zippering was annoying, the rolled straps weren't comfy, the bottoms of the straps would curl, the charm made an annoying noise when it would hit the bag as I carried it. I also didn't like how the bag hung when it had a lot of stuff in it, how the bottoms of the straps would pull up the bag in that area. A beautiful looking bag but not well designed IMO. I ended up selling it.
I agree! Beautiful bag but I also sold mine due to all these reasons.